GM, Provider

About Care.com 

Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents, so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that. 

Here, entrepreneurs, self-starters, team players, and big thinkers unite behind a common cause. Here, we’re applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you’re all about using your talent for good, Care.com is the place for you. 

Position Overview:

We are looking for a General Manager to own and grow the Provider line of business at Care.com. This individual should have a track record of success in roles at growing companies, ideally within the consumer space. They should be data driven, influential, and have the ability to engage and inspire all stakeholders to achieve organizational goals, and personal success. 

What You’ll Do:

  • Build the growth strategy and oversee the results-driven execution in the Provider line of business
  • Refine the business model, including offering and pricing opportunities and provide a link between cross functional teams
  • Own the line of business, ensuring we successfully attract new prospects, convert, onboard, educate & retain Providers that can best serve our growing Consumer audience across multiple verticals (Child Care, Senior Care, Pet Care, Housekeeping).
  • Lead a matrixed cross functional team of Marketing, Product, Business Intelligence, Engineering, Member Care and Safety to achieve success within your line of business. This includes devising and executing strategies  targeted at growing product awareness and adoption from the caregivers and families we serve. 
  • Run experiments: we're looking for people who are curious and passionate about solving problems! As a startup within Care, there will be many interesting challenges ahead. Experimenting and finding unique solutions is in your DNA.
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Who You Are:

  • 10+ years of business management experience in strategy, marketing, product or business development. (Rapidly changing environment, start-up experience, P&L ownership, EBITA, topline focus)
  • Data-driven decision mentality and sound business judgment - you understand what drives value for each group in our marketplace and can make sensible commercial decisions to reflect this
  • Effective project management - experience delivering on a multifaceted projects with many stakeholders cross functionally 
  • Interpersonal skills and the ability to make smart partnerships happen, from negotiation to execution
  • Experience leading a team, with willingness to invest in the coaching and development of your team members
  • Skill navigating executive stakeholders, with the ability to clearly synthesize and communicate complex concepts
  • Possess a deep understanding of marketplace businesses
  • Have a "make things happen" mindset.

PLEASE NOTE: At this time, Care does NOT employ in any of the following states: Alaska, Arkansas, California, Delaware, Hawaii, Iowa, Idaho, Maine, Minnesota, Mississippi, Montana, North Dakota, Nevada, Oregon, Rhode Island, South Dakota, Washington, West Virginia, Wyoming, Vermont.

For a list of our Perks + Benefits, click here!

Care.com supports diverse families and communities and seeks employees who are just as diverse. As an equal opportunity employer, Care.com recognizes the power of a diverse and inclusive workforce and encourages applications from individuals with varied experiences, perspectives, and backgrounds. Care.com is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation, please reach out to talent@care.com.

Company Overview:

Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products—from child and elder care to pet care and home care. Care.com is an IAC company (NASDAQ: IAC).

Salary Range:  180,000 to 230,000

The base salary range above represents the anticipated low and high end of the national salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Care.com’s total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO).