About Madelyn

Reviewed on 1/17/2023

I would never recommend Madelyn- she is unreliable and unprofessional. We hired Madelyn to sit our kids while we were on vacation in Estes Park, CO. She was responsive and even got on a video call. I spoke to her references who highly recommended her. The week of our trip, I reached out via text and didn't hear back, so I tried via care.com and 1 more time a couple of days later via text. I saw she read the text but she never responded. I still had hope she would show up because we had connected via video call. At 5 p.m. she was not there, so I called her 3x, no answer. I wanted to be mindful that she was traveling from another city and maybe ran into traffic, etc. I never heard from her. We had to cancel our evening. She just needed to tell me she couldn't make it, so I could find someone else. Very upsetting and disappointing.